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Refund Policy

Last updated: October 13, 2026

If you subscribe to a paid SoloLog plan and it is not right for you, email us within 30 days of your first payment and we will refund that payment in full, no questions asked. After 30 days we cannot refund the current period, and renewal payments are not refunded, so please cancel before the renewal date if you do not want to continue.

You can cancel at any time from Manage subscription in the app. Cancelling stops future charges. Your plan stays active until the end of the period you already paid for. Refunds go back to the card you paid with and can take 5 to 10 business days to show up.

To ask for a refund, email sololog@soloaisle.com from the address on your account. SoloLog is run from Ontario, Canada. Prices are in Canadian dollars. See also the Terms of Use.